We take the privacy of our customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

Links from this website

This site contains a number of links to external websites. Any external links are provided as a source of additional information on dyspraxia and related issues.

Links to external websites will launch new browser windows displaying the external site’s web address (URL).

Please note that we do not control external websites, including the main Dyspraxia Foundation Website. We are not responsible for the contents of external websites or the availability of linked pages.

Inclusion of a link to an external website does not imply any endorsement by or affiliation with the Dyspraxia Foundation of that site, its content, any product or service its operators may provide.

How we Collect your Information

We do not collect personal information about you unless you voluntarily provide it to us and we collect, process and use personal information only for performing the relevant service selected by you. That information will be gathered when you come onto our site to provide feedback in an online survey, request product information, request a contact from a sales representative and/or save a product configuration on our web site.

The Information we Collect

The personal information that may be gathered includes your name, fax, telephone number, street address and e-mail address. You may also be asked for further information about yourself such as your job category and your industry type, your company name and job title, and the number of people in your company.

What we do with your information

We use your personal information to provide you with a personalised service. If you have chosen to receive them, we will also use your information to provide you with e-mail updates. If you wish to be removed from this service please e-mail us at[email protected] with your full name and e-mail address and we will remove you from the mailing list. We will confirm your removal from the mailing list by e-mailing you. We may also use your information to process any transactions you undertake with us and for internal administration and analysis.

Sharing Information

We will use best efforts to not transfer information that personally identifies you to anyone else without your knowledge and approval at the time it is collected from you. You will also have the opportunity then to indicate whether you wish to decline to receive promotional or marketing material about other products and services of ours or others. Please note, however, that we do intend to contact you about matters that affect your use of our site such as the status of your orders or direct requests for information. We will release personally identifiable information if compelled by law. We do not sell, rent or trade your personal information to third parties.

Updating or Deleting your Data

The information we hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us at [email protected]. If you find any inaccuracies, we will assist you to review, to delete or to correct or update your personal information that you have previously provided. If at any time you believe that we have not adhered to our policy with respect to protecting your privacy, or if you have questions regarding the collecting and/or use of your personal information or regarding our privacy policy, please contact us. We will use all commercially reasonable efforts to promptly address your concern.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. See our cookie policy for more information.

Web Site Logging

If you visit our website to browse, read, or download information, we collect and store some “visitor information” from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our website, and the Internet address of the website from which you linked directly to our website. We use this information to measure the traffic on our website and to help us make our website more useful. This information is periodically deleted.

Data Protection

In the UK we operate in accordance with the Data Protection Act 1998 and will only use the information that we collect about you lawfully.

Consent

By disclosing your personal information to us using this website, e-mail or over the telephone, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.

If you still have any concerns about our privacy policy, would like to request a copy of your personal data, change or delete your personal data or opt-out from receiving any future information from us, please contact us [email protected].